FREQUENTLY ASKED QUESTIONS

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Read our FAQs below or get in touch for more information. Don’t go it alone, please reach out!

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Trending FAQs

Do you offer refunds?

We don’t offer refunds on digital products due to the nature of instant access. That said, if you run into any issues at all, we’re always here to help — just reach out.

How does the license work?

All products include a Commercial License — meaning you can use them for your own business or internally for client projects. Reselling or sharing the original files isn’t allowed.

Can I sell the template i buy?

Not as-is. You can’t resell or redistribute the original files. But you can use the product as part of something new — like a client project, your own brand, or a finished design — as long as it’s not offered as a template or editable file.

FREQUENTLY ASKED QUESTIONS

  • As soon as you complete your purchase, you'll receive an email with a download link. No waiting, no shipping — instant access, straight to your inbox.

  • Each product is different — the listing will clearly outline what software (if any) is needed, such as Canva, Adobe InDesign, or Google Docs. Be sure to check the product details before purchasing.

  • Absolutely! These products are designed to help you run your business more smoothly, so you can use them in your workflow, marketing, or client services — unless otherwise noted on the product page.

  • Due to the instant-access nature of digital products, we don’t offer refunds. Please read the product descriptions carefully and reach out with any questions before purchasing — we're happy to help!

  • Most templates are fully editable and easy to brand. Whether it’s fonts, colors, or layout, you’ll be able to tweak it to fit your style. Check the listing to confirm!

  • Not at all. These digital products are made to be user-friendly, with instructions included where needed. If you can click and drag, you can do this!

  • Check your spam folder first. If it’s still missing, email us and we’ll get it sorted ASAP.

  • Your purchase includes a commercial license for your own business use. Reselling, redistributing, or sharing the editable version of this product is not allowed.

    Client Use
    Yes, you can share it with clients—so long as it’s flattened, exported, and non-editable. That means your client can use the final version, but they shouldn’t be able to customize or edit the original template or file.

  • Absolutely! We value your desire to take your template to the next level. Before making a purchase, kindly reach out to us via our Support page. We'll be more than happy to engage in a discussion and explore the best ways to meet your specific needs and exceed your expectations.

  • Not at all. These digital products are made to be user-friendly, with instructions included where needed. If you can click and drag, you can do this!